Effective Date: 4/12/24
Welcome to SewageCleanupLosAngeles.com. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, phone number, email address, and the details of your sewage cleanup request, that you voluntarily provide to us when you choose to use our services, such as online chat, contact forms, or phone calls. You are under no obligation to provide us with personal information. However, your refusal to do so may prevent you from using certain features of the site or our services.
- Non-Personal Data: Non-personal information about your website interactions, such as your IP address, browser type, referring pages, and operating system. This information is used to improve our website’s functionality and user experience.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Connect you with third-party sewage cleanup companies that can assist you with your needs.
- Compile anonymous statistical data and analysis for use internally to improve our services and website.
- Increase the efficiency and operation of the site and our services.
- Respond to your inquiries, comments, feedback, or questions.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Third-Party Service Providers: We share your personal information with trusted third-party sewage cleanup companies to facilitate the services you request. These companies are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Business Transfers: If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.
TCPA Compliance
If you provide us with your phone number, you consent to be contacted by us or our third-party partners via phone calls or text messages for the purposes of providing you with the requested services. You may opt-out of receiving such communications at any time by following the instructions provided in the messages or by contacting us directly.
CCPA Compliance
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we have collected about you, including the categories of sources from which we obtained the information, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.
- Request deletion of your personal information, subject to certain exceptions.
- Opt-out of the sale of your personal information, if applicable.
To exercise these rights, please contact us using the information provided below. We may require additional information from you to verify your identity before responding to your request.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will determine the appropriate retention period based on the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and any legal obligations we may have to retain the data.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
Data Security Measures
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption of data in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Do Not Track Signals
We do not currently respond to “Do Not Track” signals sent by web browsers. However, you may opt-out of certain tracking technologies by adjusting your browser settings or using privacy plugins.
Third-Party Websites
Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information provided below.
Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We will notify you of any material changes by posting a notice on our website or sending an email to registered users. Your continued use of the site after any changes to the Privacy Policy will constitute your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last updated: 4/12/24